Frequently asked questions
Hi there, we are FOLDS! We are a Berlin-Ljubljana based product design company guided by an ongoing interest in making extraordinary objects that represent an alternative way furniture is designed and produced
Did something go wrong during the purchasing process or you simply changed your mind? No worries! As long as the order has not been shipped out from our warehouse, it can be modified.
Get in touch with us at info@folds.eu.
For now online orders are only available for customers located in the EU. However, we are always available to help you create an order whenever possible!
Please reach out to info@folds.eu with your order request and delivery details and we'll do our best to assist you.
Our goal is to ship as quickly and economically as possible. Your order will ship as soon as all items are in stock. For products we have in stock that is usually done within 1-7 business days, for made to order products it can take up to 20 business days.
Once the order is shipped, it should arrive at the expected address within 3-5 business days.
FOLDS offers a 2 year warranty on all its products.
The warranty covers and is valid only for flaws and defects in the manufacturing or workmanship of the product. The FOLDS Warranty applies to FOLDS Products exclusively, and does not cover or apply to any purchases made outside of www.folds.eu.