We offer free shipping within the EU for orders of 80 eur or more! If you do need to return something, don't worry – we have a 30 day return policy and will cover the cost of the return. The only thing you'll need to pay for is the shipping to get the item back to us. On the rare occasion that an item you've ordered is out of stock, we'll need a little extra time (around 2-3 weeks) to produce it before we can send it your way. Once everything's ready to go, we'll use 3-5 business days of standard shipping to get your package to you.
Frequently asked questions
Hi there, we are FOLDS! We are a Berlin-Ljubljana based product design company guided by an ongoing interest in making extraordinary objects that represent an alternative way furniture is designed and produced
Did something go wrong during the purchasing process or you simply changed your mind? No worries! As long as the order has not been shipped out from our warehouse, it can be modified.
Get in touch with us at firstname.lastname@example.org.
For now online orders are only available for customers located in the EU. However, we are always available to help you create an order whenever possible!
Please reach out to email@example.com with your order request and delivery details and we'll do our best to assist you.
Our goal is to ship as quickly and economically as possible. Your order will ship as soon as all items are in stock. For products we have in stock that is usually done within 1-7 business days, for made to order products it can take up to 20 business days.
Once the order is shipped, it should arrive at the expected address within 3-5 business days.
FOLDS offers a 2 year warranty on all its products.
The warranty covers and is valid only for flaws and defects in the manufacturing or workmanship of the product. The FOLDS Warranty applies to FOLDS Products exclusively, and does not cover or apply to any purchases made outside of www.folds.eu.